SchemaDesk

CRM templates

Agency CRM template: clients, projects, and delivery

How SchemaDesk seeds Clients, Projects, Services, Invoices, Tasks, and Activities as editable objects on the shared schema engine.

Updated September 22, 2026

We built SchemaDesk. These guides are our honest take on the CRM category, including where we are not the right fit.

What the Agency template includes

Agencies need client accounts, active projects, services, invoicing, and follow-up tasks - not a generic sales pipeline.

In SchemaDesk, the Agency template seeds Clients, Projects, Services, Invoices, Tasks, and Activities on the shared engine. Add fields or objects later without leaving the platform model.

Seeded objects

These are the objects every new Agency workspace starts with. Extend the schema when you need more commercial or delivery detail.

  • Clients: account name, email, website, industry, phone, status, owner
  • Projects: budget, stage pipeline, probability, dates, owner
  • Services: rate card items you can link to projects
  • Invoices: number, amount, status, due date
  • Tasks and Activities: follow-ups and timeline history

How SchemaDesk templates and seeds work

SchemaDesk agency templates create metadata, not a locked agency silo. Objects and relations are seeded so your workspace starts opinionated and stays editable.

That design matches how agencies actually evolve: new service lines become new fields or objects instead of new spreadsheets.

Projects, invoices, and client context

Projects track delivery with a stage pipeline and budget. Invoices track billing status. Clients tie the work together so account history stays in one place.

What to customize after install

Add custom fields, objects, or views when a service line needs more structure. Start with the seeded clients and projects, then grow the schema as volume increases.

SchemaDesk lets that expansion happen as ordinary schema configuration on the shared object engine.

FAQ

Do agencies need a CRM if they already use project tools?

Yes if client history, invoices, and follow-ups live in inboxes. Project tools rarely replace account memory across engagements.

Can I track both delivery and billing?

Yes. Projects cover delivery stages and budget; Invoices cover amounts and payment status. Relate both to Clients for a single account view.

Why choose a SchemaDesk agency template?

SchemaDesk seeds Agency objects as configuration, so your CRM can grow with new services without abandoning the system of record.

Related reading: CRM for agencies, Consulting CRM template, Custom objects, Customizable CRM guide.